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Accident and emergency (A&E)

The department of a hospital deals with people who need emergency treatment because of sudden illness or injury. Also called casualty or emergency department (E.D).

Acute care

The hospital-based medical and surgical treatment.

Adjustable-rate mortgage

There are two types of conventional loans: the fixed-rate and the adjustable-rate mortgage. In an adjustable-rate mortgage, the interest rate can change over the course of the loan at five, seven, or ten-year intervals.

Admission

Refers to when a patient is taken into hospital.

Assessed value

This is how much a real estate is worth according to a public tax assessor who makes that determination to figure out how much city or state tax the owner owes.

Bed blocking

When a patient in a hospital bed should be discharged from the hospital either to their own home or to another care setting.

Booking management service (BMS)

A part of the choose and book service that lets you change, cancel and book hospital appointments.

Care home

A residential home providing accommodation with nursing and personal care.

Comparative market analysis (CMA)

A report on comparable homes in the area that is used to derive an accurate value for the property in question.

Care professional

Anyone involved in providing healthcare or social care.

Carer

A friend or relative looking after a person who is ill, disabled or elderly.
 

Clinical audit

A measurement and evaluation by health professionals of the clinical standards they are achieving.

Clinician

A general term used to refer to any professional who provides clinical care to a patient.

Day care

Social support provided in a centre.

Day case admission

Patients taken into hospital for treatment that does not need an overnight stay.
E

EBooking

Online method of booking appointments.
 

Elective admission

A patient admitted to hospital from the waiting list for treatment.

Emergency admission

A patient admitted to hospital at short notice because of clinical need.

Elective operation

An operation booked in advance.

Fixed-rate mortgage

There types of conventional loans where the interest rate stays the same throughout the life of the loan.

Hospital consultant

A senior clinician based in a hospital.

Inpatient

A patient who has been admitted to hospital for an overnight stay or longer.
 

Intensive care unit (ICU)

Where very seriously ill patients are looked after in a hospital.

Inspection

Property inspections are required once a potential buyer makes an offer.

Listing

A property that is for sale.

Mortgage broker

An individual or company that is responsible for taking care of all aspects of the deal between borrowers and lenders, whether that be originating the loan or placing it with a funding source such as a bank.

Multi-agency

These services involve staff drawn from several organisations such as health, social services, education, and voluntary groups.

Patient record

The record of a patient’s care and treatment (may be electronic).

Primary care

Services provided in the community by family doctors, dentists, pharmacists, opticians, district nurses and health visitors.

Private mortgage insurance (PMI)

An insurance premium that the buyer pays to the lender to protect the lender from default on a mortgage.

Real estate agent

A professional with a real estate licence who works under a broker and assists both buyers and sellers in the home-buying process.

Real estate broker

A real estate agent who has passed a state broker’s exam and met a minimum number of transactions.

Real estate investment trust (REIT)

A company that owns, operates, or finances income-generating real estate.

Realtor

A real estate agent who specifically is a member of the National Association of Realtors.

Tertiary care

A complex or specialist care provided in a regional or national centre.

Title insurance

Often required as part of the closing costs. It covers research into public records to ensure that the title is free and clear, and ready for sale.

Waiting list

People waiting to be admitted to a hospital as an inpatient.

Walk-in centre

A medical centre that offers fast access to health advice and treatment, mainly from nurses.